Virtual Video Services (V.V.S.) provides real-time security and courtesy services from live professional staff in a state-of-the-art command center 24/7. The services are facilitated with the latest surveillance, door access, video intercom and alarm technologies. Combined V.V.S. provides exceptional value with the best in human experience with the best in security technology to protect people, property and profits.
How It WorksThe latest security and communications technology is installed throughout a premise. Every piece of equipment leans on Internet and telecom services to make all the technology accessible to professionally trained and professionally supervised service professionals. Unlike having real people on site who are only needed some of the time with wasted time in between, virtual professionals are available as needed with multiple locations. The overall effect is a reduction in overall cost with a higher level of professional service.
A professional sales team that understands the technology and business issues assess the business and livability needs of each client. Virtual Video Services provides flexible solutions that enhance the places people live and work and provide added levels of service. For businesses that face external and internal theft issues, Virtual Video Services can provide detailed analysis and an overall loss prevention strategy that is simple to implement and maximizes return for the effort.
- Virtual Package Management
- Virtual Video Concierge
- Virtual Video Guarding - Proactive
- Virtual Video Alarm Verification
- Virtual Video Escort
- Virtual Video Help Center
Voice-Downs are a tremendously effective tool for addressing issues directly and actively in real-time. Internet enabled cameras are combined with Internet enabled speakers allowing for professional security staff to view and intervene as security issues occur. All directions and interactions are based on the client’s defined standard operating procedures. Audio and video are recorded and event reports are available immediately.
- Interactive Intercom
- Door Access System
- Motion Sensors
- Alarm Contacts
Property managers and property owners know that everyone wants to feel safe where they live. Virtual Video Services provides service to improve safety, improve residents’ perception of safety and provide convenient services.
- Increase profits by decreasing the costs of existing concierge, doorman and guard budgets.
- Increase your service level and capabilities for concierge, doorman and guard services.
- Differentiate your property from the competition by providing concierge, doorman and guard services for the very first time.
- Increase profitability by tackling problem properties head-on with affordable, professional services at an extremely good value.
Improving ServiceV.V.S. provides Virtual Video Concierge services. Packages and deliveries are can be dropped off through a live person recording and controlling access to a secure package room. Similarly, residents can make pick up items available in the same way. Residents provide approved visitor lists to allow services providers and care givers into the building automatically (i.e. dog walkers, cleaning services, nurses, etc.).
Protecting PeopleV.V.S. protects residents in several ways. Visitor management is one of the key ways to ensure that visitors should be allowed into a building, are tracked for access history and provide invaluable information in circumstances of trouble and issues. Virtual Video Escort services allow residents and guests to request a professional video escort as they move over large campuses or enter and exit parking locations. Virtual Video Guard Tours allow convert “sweeps” of buildings and entire campuses. Voice-Down technology allows remote guards to intervene and instruct to specific locations where issues are viewed, recorded and responded to.
- Your SOPs
- Professional Command Center
- Recorded Events